Turning AI capability into business results

My current view is that AI adoption brings technology and operating-model change together. The opportunity is to redesign specific business capabilities so people and intelligent systems can deliver measurable results, with clear authority and accountability. A business capability is something an organization needs to be able to do: resolve a service request, approve a purchase, or prepare a customer proposal. Each depends on people, information, and systems. That makes it a useful place to start when deciding where AI belongs. ...

How the subject of this site changed, 2017 to 2026

The earliest posts on this site, from 2017, are technical write-ups about security on the cloud. One shows how to collect intrusion-detection alerts from servers into CloudWatch Logs and Elasticsearch, so they can be searched and charted. The posts that follow are similar in kind: blocking suspicious hosts automatically, locking down the origin behind a content delivery network, and encrypting specific form fields. In 2021 I built something different: a camera pointed at a bird feeder, a machine-learning model that names the species, and a web gallery that updates itself. In 2025 I built a note-taking system. I send a message to a Slack bot, and an AI agent decides how to file it and where it should go. ...

November 6, 2026 · 1 min · Cam